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Storefront

The part your buyers see. Pages hold the content, the theme decides how it all looks, and menus get people around.

Building a page?

Pages are built in the visual editor — canvas, blocks, and the inspector.

What this screen looks like in every state

StateWhen you'll see itWhat you see, and what to do
LoadingThe screen is fetching your dataA skeleton in the shape of the finished page. It should be brief — if it persists, the load has failed rather than stalled.
ErrorThe data couldn't be loadedA message with a retry. Retry first: most of these are a dropped request, not a broken store. If it repeats, the outage is upstream and reloading won't help.
No accessYour role doesn't include this screenA permission notice instead of the page. An owner or admin can grant access under Settings → Team.

When something goes wrong

These are the messages this screen can show you, and what each one means.

If you seeWhat to do
Could not apply "…". Please try again.Retry the action. If it keeps happening, contact support with what you were doing.
Could not update homepage. Please try again.The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Could not update the menu. Please try again.The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to cancel scheduleThe change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to create storefrontThe change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to delete storefrontThe change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to duplicate storefrontThat value is already used. Pick a different one.
Failed to rename storefrontThe change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to schedule storefrontThe change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Storefront context missing. Please try again.A required field is blank. Fill it in and save again.