Collections

Collections group products so buyers can browse by theme — "Mugs," "Tableware," "Classes." They power your shop's navigation and filters, and they can nest one level deep: a root collection like "Tableware" with sub-collections like "Bowls" and "Plates."

Where to find it

Sidebar → COMMERCE → Products, then the Collections tab.

Collections: summary up top, the drag-to-reorder hierarchy below.

The hierarchy table

Three summary cards count your root collections, sub-collections, and total products across all of them. Below, the Collection Hierarchy table lists each collection with:

• A drag handle — drag rows to reorder. The order here is the order your storefront shows.
• The name, indented when it's nested, with a product-count badge.
• The slug (its URL segment), the parent (or "Root"), created/updated dates, and edit/delete buttons.

Creating a collection

Click Create Collection. You give it a name, a slug (pre-filled from the name), and optionally a parent collection to nest it under. Products join a collection from the product editor, not from here — a collection is the shelf, products decide which shelves they sit on.

What happens — and what doesn't

• Collections are shared with your storefront automatically — create one and it's available to your shop pages and menus right away.
• Nesting goes one level deep: roots can hold sub-collections; sub-collections can't hold their own children.
• Deleting a collection doesn't delete its products — they just leave that shelf.
• Reordering by drag changes storefront display order immediately.

How do I add products to a collection?

From the product editor: open the product, and assign it to one or more collections there. The Collections tab manages the shelves themselves, not their contents.

Can collections be nested?

One level: a root collection can contain sub-collections, and that's the limit. It keeps storefront navigation simple.

What happens to products when I delete a collection?

Nothing — products are never deleted with a collection. They simply no longer belong to it.

Every field on this screen

Every control on this tab, read straight from the live app.

Field	Type	What it accepts	What it does
Banner heading	Text	—
Banner subheading	Text	—
Description	Long text	—
Name	Long text	—
Slug	Long text	—
Status	Dropdown	—	Choices: ActiveThis collection is saved but hidden from your storefront.This collection is hidden and no longer active.
Type	Choice	—

7 fields, read from the live app. Which ones you see depends on the product type and your plan.

What this screen looks like in every state

State	When you'll see it	What you see, and what to do
Loading	The screen is fetching your data	A skeleton in the shape of the finished page. It should be brief — if it persists, the load has failed rather than stalled.
Error	The data couldn't be loaded	A message with a retry. Retry first: most of these are a dropped request, not a broken store. If it repeats, the outage is upstream and reloading won't help.
No access	Your role doesn't include this screen	A permission notice instead of the page. An owner or admin can grant access under Settings → Team.

When something goes wrong

These are the messages this screen can show you, and what each one means.

If you see	What to do
All selected products are already hidden from storefront	Retry the action. If it keeps happening, contact support with what you were doing.
All selected products are already visible on storefront	Retry the action. If it keeps happening, contact support with what you were doing.
Couldn't load the rest of your inventory.	Retry the action. If it keeps happening, contact support with what you were doing.
Couldn't save the new order	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Couldn’t save the new order	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Enter a valid non-negative number	Do what the message asks, then try again — it names exactly what's missing.
Enter a valid non-zero quantity	Do what the message asks, then try again — it names exactly what's missing.
Enter a valid quantity	Do what the message asks, then try again — it names exactly what's missing.
Failed to archive … product{count, plural, one {} other …}	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to create collection	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to create product	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to delete product	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to delete … product{count, plural, one {} other …}	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to duplicate product	That value is already used. Pick a different one.
Failed to publish … product{count, plural, one {} other …}	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to update status	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to update stock	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to update … product{count, plural, one {} other …}	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Invalid value	The value isn't in the expected format. Check it against the field's rules above.
No draft products selected to publish	Retry the action. If it keeps happening, contact support with what you were doing.
No items selected	Retry the action. If it keeps happening, contact support with what you were doing.
No products imported	Retry the action. If it keeps happening, contact support with what you were doing.
No products to archive	Retry the action. If it keeps happening, contact support with what you were doing.
No valid rows found. CSV needs columns: sku/product_name and quantity.	The value isn't in the expected format. Check it against the field's rules above.

Related

• Products
• Storefront menus
• Shop page