Commerce

Everything that turns a visitor into a paid customer: what you sell, what they bought, and who they are.

What you sell

Products

Every product type — physical, digital, course, event, bundle, membership.

Product types

Which type fits what you're selling, and what changes with each.

Collections

Group products so buyers can browse by theme.

Curriculum

Build course content: modules, lessons, drip release.

Quizzes

Test what students learned, and gate progress on it.

Certificates

Issue a verifiable certificate when a course completes.

Bookings

Sell time — sessions, classes, and events on a calendar.

Subscriptions

Recurring revenue: plans, renewals, and cancellations.

Inventory

Stock levels, and what happens when something runs out.

Money in

Payment Links

Charge for anything with one link — no storefront needed.

Orders

Fulfil, refund, cancel, and resolve what went wrong.

Abandoned carts

Who nearly bought, and how to bring them back.

Offers & Coupons

Discounts, codes, and the rules around them.

Who bought

Customers

Your buyer list, and what each of them has done.

Customer 360

One buyer's whole history in a single view.

Segments

Group customers by behaviour, then act on the group.

Support Inbox

Buyer questions, in one queue.

Import & Export

Move data in and out in bulk, via CSV.

What this screen looks like in every state

State	When you'll see it	What you see, and what to do
Loading	The screen is fetching your data	A skeleton in the shape of the finished page. It should be brief — if it persists, the load has failed rather than stalled.
Error	The data couldn't be loaded	A message with a retry. Retry first: most of these are a dropped request, not a broken store. If it repeats, the outage is upstream and reloading won't help.
No access	Your role doesn't include this screen	A permission notice instead of the page. An owner or admin can grant access under Settings → Team.

When something goes wrong

These are the messages this screen can show you, and what each one means.

If you see	What to do
All selected products are already hidden from storefront	Retry the action. If it keeps happening, contact support with what you were doing.
All selected products are already visible on storefront	Retry the action. If it keeps happening, contact support with what you were doing.
Couldn't load the rest of your inventory.	Retry the action. If it keeps happening, contact support with what you were doing.
Couldn't save the new order	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Couldn’t save the new order	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Enter a valid non-negative number	Do what the message asks, then try again — it names exactly what's missing.
Enter a valid non-zero quantity	Do what the message asks, then try again — it names exactly what's missing.
Enter a valid quantity	Do what the message asks, then try again — it names exactly what's missing.
Failed to archive … product{count, plural, one {} other …}	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to create collection	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to create product	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to delete product	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to delete … product{count, plural, one {} other …}	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to duplicate product	That value is already used. Pick a different one.
Failed to publish … product{count, plural, one {} other …}	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to update status	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to update stock	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Failed to update … product{count, plural, one {} other …}	The change didn't save. Retry — if it keeps failing, the request isn't reaching the server.
Invalid value	The value isn't in the expected format. Check it against the field's rules above.
No draft products selected to publish	Retry the action. If it keeps happening, contact support with what you were doing.
No items selected	Retry the action. If it keeps happening, contact support with what you were doing.
No products imported	Retry the action. If it keeps happening, contact support with what you were doing.
No products to archive	Retry the action. If it keeps happening, contact support with what you were doing.
No valid rows found. CSV needs columns: sku/product_name and quantity.	The value isn't in the expected format. Check it against the field's rules above.